We specifically measure computer services satisfaction levels of our customers…every day. It’s built into our Trouble Ticket system that insures fast-track solutions to your IT support problems. Part of that system is a rapid follow-up to the work we’ve performed. Think of it as an instant IT performance report card.
Your response is immediately incorporated into our Customer Monitoring System Dashboard. Every employee knows how well they and the company are performing—virtually every minute of every day.
So when there is a claim of 95% customer satisfaction, we mean it. Most importantly, so do our customers.
See our customer success stories