Case Studies

Windows Vista Streamlines File Management, Makes Law Firm More Efficient

“Instant Search helps us look smart with clients. When phones ring, we can instantly access the right documents. We work on time-sensitive deals, so we must deliver our services in the same manner.” -Kerry Flowers, Partner, Flowers and O’Brien LLC Flowers and O’Brien LLC (FNO) serves high-profile international clients primarily in real estate; many are from Brazil seeking business opportunities in the US, or US companies seeking business in Brazil. The year-old company is built on the principles of efficiency and high-value service. With help from eMazzanti Technologies, the firm utilized Windows Vista technology to streamline its handling of information,

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Windows Vista Clicks With Better Customer Service for Camera Retailer

“Instant Search helps us help customers better. We can quickly find detailed customer information from previous sales records and e-mails. It speeds up our service and makes us look smart.” -John Tworsky, General Manager, Bergen County Camera “Picture perfect” is an apt description of the kind of customer service Bergen County Camera (BCC) tries to deliver to its patrons. With the help of eMazzanti Technologies, its IT specialist, and Windows Vista, the company has been able to provide faster and better service to its customers and increase computer security. Business Needs Bergen County Camera has two locations in northeast New

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Soup Company Increases Recipe for Success with Windows Vista

“Being technologically agile means we have the resources to move with the market. Windows Vista is part of the mix that makes that possible.” -Robert Bertrand, President & CEO, Soup Kitchen International With a comedic link to a TV show and the famous “Soup Nazi”, Soup Kitchen International concentrates its efforts delivering customers lines rather than laugh lines. The company wanted technology solutions which provided growth and agility so it could respond to new marketing and franchise opportunities. With the IT expertise of eMazzanti Technologies, the company re-built its user network around several Windows Server products and Windows Vista. Business

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IT Services Firm Resolves Its Remote Access Needs, Boosts Server Performance 30%: eMazzanti Technologies

Business Needs eMazzanti Technologies, a Microsoft Gold Certified Partner, works with businesses of all sizes to provide strategies for growth through the use of intelligent technology tools. From business process analysis to network design, security planning, and preventative maintenance, the company’s services aim to reduce costs, mitigate risk, and drive revenue for its customers. eMazzanti also offers an extensive portfolio of network products from leading technology manufacturers. eMazzanti’s flexible, scalable model adapts to meet the aspirations of its customers. Keeping pace in the world of technology means evolving quickly and anticipating customer demands. Although its business and existing network were

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SoupMan Finds a Key Ingredient for Business Growth: Soup Kitchen International Inc.

Business Needs Soup Kitchen International found fame after being featured in the “Soup Episode” of the television show, Seinfeld. It consists of franchise stores, as well as three corporate office locations, which were recently consolidated into a large national headquarters and distribution center. Key store equipment includes cash registers, desktop computers, security cameras, and DSL. Corporate facilities use a T-1 line or greater and Voice over Internet Protocol (VoIP) technology, and most employees use laptop computers. Each day, the stores connect to the corporate offices for Web-based application access and register polling. The company’s IT environment consists of six servers:

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Photo Firm Enhances Customer Service and Clips Costs Through Server Virtualization: Bergen County Camera

Business Needs Bergen County Camera is the area’s largest service-oriented Photo Specialty store, which carries an assortment of photographic equipment, provides a range of digital imaging services, and also features a Fine Art Photographic Gallery. The business’s success has been driven by its ability to educate customers about the latest imaging technologies, and to provide them with the best possible experience before, during, and after the sale. Bergen’s ultimate goal is to be a one-stop imaging solution. With nearly 30,000 customers and only 23 employees, it was critical for this growing company to have the most reliable and efficient system

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