Unified Communications: Right for Your Business?

Unified communications: Right for your business? by Heather Clancy reprinted with permission from the Microsoft Small Business Center While most of us welcome the opportunity to stay in touch virtually anytime from anywhere, keeping up with phone calls, voicemail, e-mail and instant messaging can distract even the most disciplined person from more important concerns. Enter the white knight of "unified communications," technology that integrates phone calls, voice mail and video conferencing – all your telephone communications – with your e-mail, documents and other applications on a personal computer. Unified communications becomes even more valuable when extended to fax and especially…

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Secure Online Transactions

Secure Online Transactions Have you been thinking about setting up shop online? Taking your goods and services to the Internet will increase your business potential in many ways. However, e-commerce requires a commitment to securing transactional details, including credit card information from customers. As e-commerce has grown, so have security threats. Identity theft, data security breaches and phishing continue to top the list of consumer complaints. All of these factors undermine trust in digital commerce, and that is why it’s important for any small business to take the necessary steps to reduce customer concerns about shopping and banking online. Payment…

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How to Secure Your Handheld Device

How to Secure Your Handheld Device Losing your PDA or smartphone can pose a security risk, but the evolution of viruses, Trojans, and worms means that your handheld devices can be subject to insidious online threats as well. Below are a few guidelines on how to secure handheld devices in your small business: Establish a security policy that outlines how handheld devices should be used. Include where the devices can and cannot be used, what information can be stored on the devices, who is allowed access to what, how to create strong passwords, and specific programs and applications that may…

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Taking the Risk Out of Managing Your Network

Taking the Risk Out of Managing Your Network Ever heard a small-business owner say “if it ain’t broke, don’t fix it”? This simple old saying depicts the mentality of thousands of SMBs when it comes to preventing security breaches and assessing vulnerabilities within their networks. If the servers are running, e-mails are accessible and customers aren’t complaining about identity theft — companies logically assume that their security measures, however informal, are working. This false sense of security is exactly what hackers and identity thieves prey on. The truth of the matter is that networks of all sizes are vulnerable to…

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Protecting Your Exchange Server

Protecting Your Exchange Server Today, email has become a mission critical application for business. According to IDC, No online application is more widely used than email. Even the smallest companies have embraced this technology as a critical communication tool.  Businesses count on having 24×7 email access to communicate with employees, customers and partners, so they need to ensure email servers have effective security solutions in place. And the more your business depends on Microsoft Exchange as your email server, the more important it is to have a complete Exchange Server protection strategy in place. Protection considerations Microsoft’s Exchange Server is…

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Protecting Your Back at Work

Protecting Your Back At Work Back pain is one of the most common medical problems in the United States. The cause is often poor posture and body mechanics in the workplace. A supervised program of back protection and exercise may be the key to alleviating and even preventing such problems. Correct posture and body mechanics play a vital role in preventing back pain because pressure on the discs and strain of the muscles, ligaments and back joints is aggravated by incorrect posture and body mechanics. At the same time, when your posture is good and you move your body correctly,…

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How to Protect Wireless Remote Connections

How to Protect Wireless Remote Connections Any employee that is working remotely via wireless connection should not only employ the security solutions and procedures outlined in this month’s theme article, “Create a Secure Remote Working Environment,” but they should also take measures to secure the wireless connection itself. Here are some things remote employees should do to protect their wireless connections: Enable Wi-Fi Protected Access (WPA).  WPA and WPA2 (the newest generation of WPA security) encrypt any wireless data that is transmitted, and prohibits eavesdropping. An older, less secure wireless encryption method is the Wired Equivalent Privacy (WEP). A strong…

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Productivity Calling

Productivity Calling VoIP Can Dial In Rewards for Your Growing Business Your company’s IP network already enables your employees to use the internet, e-mail and web resources on the job. But did you know the very same technology can help your company save money — by transmitting phone calls through voice data in packets using IP rather than a traditional phone line? If your company is like many SMBs, you’re on a fast track of growth but want to keep your business expenses from running amuck. One way to achieve both goals is through a robust technology called Voice over…

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How to Establish a Privacy Policy

  How to Establish a Privacy Policy Imagine that your business has a make-or-break presentation scheduled today with a prospective client. But after arriving at work this morning, you discovered that key files needed for the meeting are corrupt. The culprit: a virus-infected email message that one of your employees forwarded from the Web last night to everyone in the company. It may sound like every business’ worst nightmare. But as the use of communications tools such as email and instant messaging (IM) proliferates, it’s a scenario that all businesses must wake up to sooner rather than later. If you’re…

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Help Prevent Identity Theft

  Help Prevent Identity Theft from Phishing Scams What to do if you’ve responded to a phishing scam You can do your best to prevent having your identity stolen by a phishing scam, but no method or system can guarantee total safety and security. If you suspect that you’ve already responded to a phishing scam with personal or financial information or entered this information into a fake Web site, there may be ways you can minimize any damage. Step 1: Report the incident If you feel your personal information has been compromised or stolen, immediately report the circumstances to the…

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