Heartbleed Bug Update: Community Response on SMBNation.com
Written By: Heather L
Source: http://www.smbnation.com/content/news/entry/heartbleed-bug-update-community-response
![](data:image/svg+xml;charset=utf-8,<svg height="111px" width="150px" xmlns="http://www.w3.org/2000/svg" version="1.1"/>)
To start, long-time SMB Nation Community member, Carl Mazzanti, CEO, eMazzanti Technologies, sent over an e-mail with information on how they are keeping their eCare customers safe:
“For our eCare Network Management customers’ plans and processes were quickly implemented to rectify this vulnerability as it began to hit the message boards. A “Fixed OpenSSL” software update has been released and deployed throughout our customer environments. Additionally, our partners at LogMeIn and WatchGuard have stepped up efforts to address specific concerns. For example, LogMeIn has released a new version of its software, and WatchGuard has informed us that, although they are unaware of ANY breaches related to Heartbleed, they have released an update with critical patches on their firewalls to continue to prevent any future potential exposure. Both of these upgrades have been rolled out on appliances free of charge to our eCare customer base.”
Carl took some time out of his busy schedule today to speak with me about his experiences with the Heartbleed bug as it relates to his clients. In fact, he let me know that he was recently speaking to one of the Principals of a law firm client, who said that his computer stopped working, and that he thought he may have the virus. Carl then said something profound about this particular bug: “There are no real symptoms to this bug. It just listens and collects your information,” Carl says. “This is the first real security item in a long time.”
Our second response came from Presstacular, who reached out to us with tips on drafting an e-mail to send to end-users. In particular, the e-mail should have the following four points:
- What is the Heartbleed bug?
- How does it work?
- Who is affected?
- What you should do?
Presstacular also let us know that they have e-mail templates available with the above information for their community members.
How are you handling the Heartbleed bug? Let us know in the comments section, or on our Facebook page at: https://www.facebook.com/smbnation
Recent Posts
The Rise of AI Agents: Simplifying Tasks and Connecting Technologies
Introducing eCare Bot: Your Intelligent IT Support Assistant In today's fast-paced world, the emergence of…
Server Simplified
At eMazzanti Technologies, we recognize that stable, effective, and expandable servers are essential to the seamless operation of enterprises. For this reason, we collaborate with Hewlett Packard Enterprise (HPE) to offer our clients the best server solutions possible, customized to meet their unique requirements. HPE servers provide the performance and flexibility required for small and big businesses to manage data, support apps, and manage workloads with ease. Customers may choose the best HPE servers for their organization with the assistance of our team of specialists. We take the time to comprehend the particular needs of every client, including those related to processing speed, storage capacity, and security features. Whether our clients require a general-purpose ProLiant server or a…
How to Make Your AI Copy Sound Authentic: Writing Like a Human, Not a Machine
AI writing tools have become popular for creating content quickly. But many readers can spot…
Data Analytics for Old-School Business Owners: Turning Dusty Ledgers into Gold Mines
Data analytics is changing the game for businesses of all types, including old-school industries that…
Windows Snipping Tool Tips and Tricks: Mastering the Art of Screen Capture
The Windows snipping tool is an extremely convenient utility for capturing screenshots quickly. It serves…
Harry Potter with a Lightsaber: A Wizard’s Guide to Space Magic
What if Harry Potter swapped his wand for a lightsaber? Explore the hilarious and chaotic…