Many small to mid-sized organizations are turning to Managed Service Providers (MSPs) to help alleviate some of the strain on their internal IT resources, or take over the management of their network all together.
There are quite a few benefits to partnering with an MSP, from improved reliability to a better understanding of assets, which are all valuable in their own right. These are a few that top the list for most organizations considering some form of Managed IT Services…
So, first of all, what is ‘Managed IT Services’?
A quick Wikipedia search turns up the definition: “Managed services is the practice of outsourcing day-to-day IT management responsibilities as a strategic method for improving operations.”
A managed services provider (MSP) is defined as “…typically an information technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they determine that the services are needed.”
If that person is a dedicated IT person, they probably don’t have the time to do what needs to be accomplished because they are constantly putting out fires. If that person has split duties (IT and Accounting or Operations, for example) they don’t have time to fully focus on either of their duties in order to accomplish what their primary job entails.
A basic Managed Service package allows your IT person to focus on what really needs to be done instead of the day-to-day maintenance and allows your split resource the ability to focus on their primary job, instead of worrying about the technology working properly.
You can learn more about our Outsourced IT services here or by contacting our team!
Bryan Antepara: IT Specialist
Bryan Antepara is a leader in Cloud engagements with a demonstrated history of digital transformation of business processes with the user of Microsoft Technologies powered by the team of eMazzanti Technologies engineers.
Bryan has a strong experience working with Office 365 cloud solutions, Business Process, Internet Information Services (IIS), Microsoft Office Suite, Exchange Online, SharePoint Online, and Customer Service.
He has the ability to handle the complexity of moving data in and out of containers and cloud sessions, makes him the perfect candidate to help organizations large and small migrate to new and more efficient platforms. Bryan is a graduate of the University of South Florida and is Microsoft Certification holder.
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