5 Ways to Get More from Your Managed Services Partnership

As part of your strategy to tap into the benefits of technology and protect valuable data assets, you have engaged the services of a managed services provider (MSP). You did your research, choosing an experienced provider that offers the services you need. Now, consider the following tips to help you get the most out of your managed services partnership. 1. Define Expectations Up Front From the very beginning, take time to discuss your business needs with your MSP. Better yet, involve your provider in assessing your IT infrastructure. Are there certain processes that absolutely must stay in place? What IT…

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How to Choose an MSP or vCTO to Take Your Business to the Next Level

Like thousands of organizations, you have decided to tap into the many benefits of managed services. But not all MSPs are created equal. You need to choose an MSP or vCTO (virtual Chief Technology Officer) that will complement your business and deliver on promises. Experience and Services to Match Your Business Requirements Before you choose an MSP/vCTO, take time to define the business problems you want to solve. For example, do you simply need a provider to take over the day-to-day IT functions for your organization? Do you need help migrating to the cloud or implementing new technology? Or do…

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Leverage Managed Services and vCTO to Get More from Technology

2020 has disrupted business life in ways we could scarcely have guessed just one year ago. For example, remote work jumped years ahead in a matter of weeks, leaving organizations scrambling to keep up. Fortunately, key benefits of managed services and vCTO (virtual Chief Technology Officer) empower companies to rapidly adapt to such unexpected challenges. For instance, quickly moving processes to the cloud to accommodate remote work can severely tax traditional IT resources. Organizations that utilize managed services and/or vCTO, however, find themselves able to navigate a rapidly evolving landscape with relative ease. Managed Services and vCTO vs. Traditional IT…

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eMazzanti Delivers Secure Anywhere Access to University Computer Lab for Remote Students

What if Universities could leverage computer labs to give students remote anywhere access without the need to purchase new computers or run virtual machines in the cloud? University Going Virtual on a Budget A major Midwestern University plans to operate virtually in the fall. With COVID, administrators are looking at how to provide students with virtualized systems to achieve new normal productivity. They want to bring their labs online to provide students remote anywhere access to what used to be in person reserved systems. The goal is to broker connections to a farm of 300 MACs and up to 2,400…

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How to Change Microsoft Teams Background

Well into the 2020 summer of work from home (WFH), we’ve become better acquainted with one of the most popular collaboration platforms, Microsoft Teams. With an easy-to-use interface and powerful video conferencing features, Teams gets the job done. To further enhance your Teams experience, let’s learn how to change Microsoft Teams background. With the best collaboration tools on the planet, Microsoft works hard to help you appear professional. So, don’t spoil the illusion with unplanned chaos or messes you didn’t have time to clean up. Avoid unnecessary embarrassment for yourself and other household members by blocking them out. Blur or…

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How to Make Your IT Effective in the New Normal

With mounting economic pressure on every business, it’s time to allocate your technology resources wisely by deploying the right tools. Without the right systems in place, you risk inconsistent customer communication, data security breaches and significant overspending. To make your IT effective in the new normal consider these realities: In response to COVID-19, cyber-criminals stepped up their game, increasing hacking and phishing attacks dramatically. With few workers at the office, they started attacking them at home. This behavior drove corporations and email platforms to tighten up message receipt restrictiveness. Consequently, your email might not be getting through. In addition, your…

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How to Strengthen Convenience Store Security

High traffic and employee turnover make the more than 150,000 convenience stores (C-stores) in the U.S. attractive targets for cyber-criminals. The nature of the C-store environment makes it difficult to deliver compliance and standardization. So, what can business leaders do to strengthen convenience store security? Why Convenience Store Data Breaches? Some brands in the retail space experience almost no turnover in staff. By comparison, C-stores employ more transient workers. Deploying standards across all the stores proves difficult without having a regional or district manager visit every store on a regular basis. Hence, as studies show, C-stores and gas station chains…

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How to get your office ready for the return post COVID-19

Recently, the IRS started returning 10,000 employees to do mission-critical work. Unfortunately, for many business leaders, their mission critical work is making money to survive. Truly, it can’t come soon enough. Others fear for the safety of their workers and will proceed very cautiously. Though opinions on timing vary widely, the question remains—is your office ready for the return post COVID-19? Now that we have adjusted to the WFH routine of conference calls, tuning out distractions and swapping PJ’s for sweats, the time has come to start planning the return to the office. As with any change in the business…

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10 Inexpensive Ways to Improve Small Business Security

You’ve worked hard to create and grow a business that you depend on. The last thing you want is for someone to take it from you. You don’t have a lot of extra cash right now, so you can’t afford to spend much to improve small business security. Fortunately, you don’t have to spend a lot to make a difference. Like you, criminals (cyber-criminals in particular) also run a business. They balance revenues from what they have stolen against expenses—what it costs to run a campaign, find people to buy the stolen items or data, operate servers and pay rent….

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Introducing the COVID-19 New Normal Office Productivity

Many businesses need to make up for ongoing COVID-19 crisis financial losses. Thus, the new normal office productivity must improve. Wouldn’t it be great to balance out some of the revenue lost during the pandemic with one or more surprisingly simple productivity enhancements? In a previous post, we briefly listed several improvements business leaders could make to increase productivity when workers return. Implementing those changes while the office is close to empty makes perfect sense. So, consider these productivity boosters, ranging from easy and affordable to bold and exciting. Cameras for Desktop Computers Because they come so equipped, many workers…

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