cloud backup
Ironclad Data Security for Microsoft 365

eCare Cloud Backup is the “Undo Button” for lost, stolen, corrupt or deleted Microsoft 365 data.

Microsoft 365 powers your productivity. Protect it with eCare Cloud Backup, a true set-it-and-forget-it cloud backup solution that provides comprehensive data protection and stress-free recovery of data across Exchange, OneDrive for Business, SharePoint, Microsoft Teams, and more.

Play Video about cloud backup

Get peace of mind and protect your business with eCare Cloud Backup

cloud backup

Live in Minutes

eCare Cloud Backup requires little configuration, runs in the background, and needs no ongoing IT administration.

Unlimited Backup

Your data is only going to grow. With eCare Cloud Backup, you get unlimited storage and
retention at no extra cost.

Rapid Recovery

Advanced search and one-click restore gets data back quickly so your team can stay productive.

Microsoft does not back up data by default

Microsoft’s Service Agreement recommends you regularly backup your data using third-party services.

“Microsoft is not liable for any disruption or loss you may suffer as a result … We recommend that you regularly back up your content and data that you store on the services or store using third-party apps and services.”

Microsoft Services Agreement (Section 6b)

microsoft service agreement cloud backup

Microsoft 365 data is secured within its data centers. However, this does not protect your business data from permanent loss due to ransomware attacks, malicious deletion, corruption, or human error.

By continually backing up your Microsoft 365 data, eCare Cloud Backup provides the protection you need against the damaging impact of data loss to productivity, revenue, reputation, and compliance.

cloud backup Microsoft 365

Data loss is common

cloud backup


43% of cyberattacks are aimed at small businesses.

Human Error

50% of all sensitive data losses involve human error.

cloud backup

Insider Attacks

94% of organizations have experienced an insider data breach in the last 12 months.

Data loss can be costly

cloud backup

Data loss can do irreparable damage to financials, productivity, and reputation.

One hour of downtime costs a business with fewer than 500 employees $8,600 per hour on average.

cloud backup

60% of small businesses that have lost data have shut down within six months.

46% of organizations suffered reputational damage as a result of a data breach.

Many small businesses are not aware or prepared for the detrimental impacts that data loss can have on their operations. eCare Cloud Backup can help mitigate these risks.

Complete data protection for Microsoft 365

One data protection solution for your most critical Microsoft 365 services

Exchange Online Backup

Exchange Online

Email, calendar, contacts, tasks, notes, journals, public folders

SharePoint Backup


Site Collections, subsites, lists, folders, files, versions

OneDrive for Business Backup

OneDrive for Business Backup

Full account, folders, files, versions

Teams Backup


Conversations, Calendar, Files, Notebook, Modern Team Sites

Bounce back fast with eCare Cloud Backup!

Autonomous Backups

You have plenty to do without having to worry about backing up data. Cloud Backup provides continuous data protection without any action required.

Multiple Backups Per Day

Keep up with the speed and evolution of your business data with up to six daily snapshots.

Fast Search and Recovery

Use advanced search and intuitive interface to quickly find and restore lost data.

Robust Security

Your data never leaves the Microsoft cloud environment where it remains encrypted and protected by the industry-leading, multi-layered security of Microsoft Azure.


Meet ever-evolving industry standards and regulations like ISO 27001, GDPR, and HIPAA and leverage data centers in dozens of countries to comply with government requirements.

Hybrid Work Ready

With hybrid work, business data is rapidly moving to Microsoft Teams. To ensure this data is protected, Cloud Backup provides the most comprehensive protection of Teams.

Great Value

Almost no effort to configure, use, or manage.
No overages – no matter how much data you accumulate or how long you need it.
Peace of mind for your data, productivity, and bottom line.

Cloud Backup Services Nj

Efficient Setup

Nothing to install
Get started quickly
Auto-enable new users and data

Unlimited Cloud Backup Services

Unlimited Backup

Up to 6 automated daily backups
No storage limits
Unlimited or custom retention

Cloud Backup Services Ny

Peace of Mind

Comprehensive protection
No overages
Flexibly grows with your business

Get peace of mind and ensure business continuity with
eCare Cloud Backup, a truly set-it-and-forget-it cloud
backup solution for Microsoft 365.

Cloud Backup FAQ

Having data in a cloud-based SaaS solution like Microsoft 365 doesn’t necessarily protect you from threats. In order to truly protect your data in the cloud – especially in an era of increased remote work scenarios – you need a cloud backup solution. Data loss can occur from any number of causes – from accidental deletion to malicious attacks like viruses and ransomware. Furthermore, Microsoft’s own recommendation is for end users to leverage a 3rd party data protection solution like Cloud Backup to extend the native data retention policies of Microsoft 365. With a solution like Cloud Backup, small business customers can thus quickly and accurately recover from unfortunate data loss incidents involving this productivity data with minimal disruption, mitigating possible data loss costs.

Using cloud-based services can offer customers significant advantages with regards to scalability, cost, productivity, and efficiency, among others. However, the cloud still poses security risks for users, as viruses, ransomware, and other data breach risks can still impact user data in the cloud. In fact, analysts point to the fact that 32% of businesses are impacted by data loss in the cloud at some point, with the most common causes being user error (64% of cases) and malicious attacks (20%). With the increase in remote working environments, because of the COVID-19 outbreak, phishing scams have increased significantly. In a single week, Google reported an average of 18 million COVID-19 phishing emails sent per day.

eCare Cloud Backup complements native data protection features in Microsoft 365 by providing up to six automated backups per day across the Microsoft 365 tenant. Coverage includes user data found in Exchange, SharePoint, OneDrive for Business, and Microsoft Teams. It protects data with unlimited storage and retention, and maintains productivity with rapid search and one-click restore that empowers customers to quickly recover from data loss or corruption.

Cloud Backup storage is in Microsoft Azure, and you can determine the storage location, based on two options available for each subscription:

  • Use eCare Cloud Backup Azure Server: If you decide to use eCare Cloud Backup’s default Azure server, you can select the location of the data center where the backup will be housed, including US, Australia, Canada, Europe, Hong Kong, Japan, North Europe, Singapore, UK West, UK South, West Europe, France, Germany, Norway, South Africa, and Switzerland.
  • Bring your own Azure storage: You can also select your own Azure tenant or a customer’s Azure tenant for the data storage.

Yes, eCare Cloud Backup conforms to all HIPAA/GDPR requirements of a Business Associate. Once a covered entity completes and signs our Business Associate Agreement (BAA), we can create a HIPAA/GDPR-compliant Cloud Backup subscription. The BAA contains the elements specified at 45 CFR 164.504(e), including:

  • A description of the permitted and required uses of protected health information by eMazzanti Technologies.
  • The provision that eMazzanti Technologies will not use or further disclose the protected health information other than as permitted or required by the contract or as required by law.
  • Requirements to use appropriate safeguards to prevent a use or disclosure of the protected health information other than as provided for by the contract.

It is a premium data protection service for Microsoft 365, giving partners a powerful tool to help small businesses quickly and accurately recover from productivity data loss. Its differentiating features as an Microsoft 365 backup solution are:

  • Comprehensive backup coverage across the Microsoft 365 portfolio – including the latest collaboration tools such as Microsoft Teams and Groups
  • Ability to offer unlimited backup storage and retention – including deleted users
  • Powerful search and restore capabilities to quickly recover from data loss
  • Industry-leading security and privacy policy support – HIPAA and GDPR compliance at no extra charge
  • Full cloud-to-cloud solution built exclusively on industry-leading public cloud provider Microsoft

eCare Cloud Backup operates adjacently, but distinctly from an Microsoft 365 subscription. We leverage the latest industry and Microsoft security protocols – such as MFA – to securely connect customer Microsoft 365 subscriptions with the eMazzanti Technologies backup functionality.

eCare Cloud Backup is a market-leading Microsoft 365 backup solution for small businesses. Its backup scope includes the complete set of Microsoft 365 productivity data that small businesses rely on to collaborate, communicate and operate efficiently, from Exchange Online information (mail, calendars, contacts, notes, etc.) to SharePoint libraries and data, OneDrive files and folders, and data stored and used by Microsoft 365 Groups and Microsoft Teams.

eCare Cloud Backup retains all data from deleted users. The data can be restored to a public or shared mailbox, or to another user.

There is no limit to how much user mailbox data is backed up in eCare Cloud Backup, nor is there a time limit to how long it is retained, provided your customers maintain an active subscription.

The time it takes to restore varies on the amount of data restored. Individual items can take as little as a couple of minutes while full mailboxes can take multiple hours depending on how much data is being restored.

cloud backup
Let’s get started

Schedule a meeting to discuss how
eCare Cloud Backup can protect your productivity data

Please contact our team or complete the form.
A representative will contact you shortly.

Let's Talk

We’ll chat about your business, how you use technology, and what you want to get out of IT.

Develop a Plan

You’ll choose the IT service agreement that works best for your organization.

Start Your IT Experience

Within days, you’ll be experiencing IT like never before.

T. 844-360-4400
[email protected]

  • Please see our PRIVACY OPTIONS page for our Opt-in and Opt-out PRIVACY CONSENT FORMS, and Sections 14 to 19 of our PRIVACY POLICY about how to turn off or disable cookies.
  • This field is for validation purposes and should be left unchanged.