eCare Network Management
Security, Performance, Monitoring and Expert Consulting
Your success is dependent on the performance and security of your business assets.
Optimize and protect your IT investment with comprehensive IT security, support, implementation
and maintenance from eMazzanti Technologies.
With eCare, you’ll always receive the IT support services you need quickly—to keep your business humming along.
Our eCare services provide 24 x 7 monitoring and support for customer servers, workstations, firewalls and other equipment as well as services including Exchange and Active Directory.
We staff a permanent helpdesk with qualified technical staff to respond to critical customer issues and ensure peace of mind.
24 x 7 x 365 IT Support
eCare agent monitors equipment 24X7 and automatically creates support ticket if a problem is detected.
Applies patches and performs virus, malware and disk cleanup regularly.
Whatever it takes to get you back up and keep you running…you’re covered. Empowers anyone to call at anytime from anywhere. Get the fastest response possible whenever you need it. Tech support is notified immediately of email support requests, call or support issues detected 24/7.
Keep hardware running smoothly and software up-to-date for just pennies per day per server, desktop or laptop.
You control variable costs. When problems are detected, you review reports and support tickets and choose the billed services we perform.
eCare Server Monitoring
Our monitoring tools that are installed on your server,
provide the close up snapshot of your network to ensure its health and stability
24 x 7 x 365
Monday – Sunday
Security Patch Deployment
Logical Disk Space Check
Hardware & Software Asset Collection
Microsoft, Apple, & 3rd Party Patch Assessment
To help your business achieve its goals, we created eCare, our family of managed services packages.
Indeed, we obsess over providing the best IT support services possible.
Call for help when you need it with eCare Basic IT support services. We will take care of all those easy-to-forget tasks that keep your tech efficient and secure, like updating antivirus software, performing regular disk cleanup and keeping your OS up to date.
Receive the highest level of support and problem resolution with eCare Premium. We will proactively monitor your network for issues, and our experts will always be on hand when you need them most. This is our most popular package.
Tailor your package to suit your business’s needs. With prepaid hours and the ability to adjust your package periodically, eCare Flex helps you manage your costs while receiving the same exceptional service you expect from eMazzanti.
Bring Your Business to the Next Level
When it comes to managing IT for your business you need an expert.
Let us show you what responsive, reliable and accountable IT Support looks like.