Security Operations Center 24x7x365
SOC-as-a-Service · 24x7x365
What is eCare SOC?
eCare SOC is eMazzanti Technologies' Security Operations Center-as-a-service — combining agentless cloud-based SIEM with human security analysts who monitor your entire environment 24x7x365, triage every alert with "eyes-on" analysis, and guide complete incident response and threat remediation, with a 10-minute SLA response time and no hardware to install.
Most threats sit quietly inside a network for months before causing visible damage. eCare SOC detects them in real time — collecting and correlating logs across on-premises, cloud (AWS, Azure), and hybrid environments, applying thousands of security rules, and routing every valid alert to a trained analyst who investigates and remediates, not just notifies.
Three plans scale to your needs: eAlert for automated detection, eBasic adding 24/7 SOC coverage and alert consultation, and ePremium — available exclusively for eCare Network Management Premium customers — adding full incident response, threat remediation, and setup included at no extra cost.
Talk to a Security Expert
SIEM
Agentless Cloud SIEM
Real-time log collection and correlation across 250+ products — firewalls, domain controllers, Office 365, VPN — onboarded in one hour, no agents or hardware required.
Human Analysts
24/7 Expert Alert Triage
Every security event is reviewed by a trained analyst around the clock — not just automated flagging, but human "eyes-on" investigation of every critical alert.
Response
Incident Response & Forensics
eCare SOC includes a full Incident Response Team (IRT) — threats are completely remediated step-by-step, remotely or on-site, before data or reputation is lost.
Coverage
On-Premises, Cloud & Hybrid
Monitors on-premises infrastructure alongside AWS, Azure, and hybrid environments — with Office 365 security monitoring and over 250 supported products.
Ransomware
Ransomware Detection & Prevention
Active log monitoring detects ransomware behavior before encryption completes — preventing downtime, ransom payments, and the PR damage that follows a breach.
Compliance
Data Retention for Regulated Industries
Log data is retained to meet compliance requirements in finance, healthcare, and other regulated sectors — supporting audits, eDiscovery, and post-incident investigations.
We protect organizations against cyber threats through continuous monitoring.
We have the technology, people, and processes to deliver a premium cyber security monitoring solution
that is cost-effective and scales as your business evolves.
Most threats don’t announce themselves. They sit
quietly inside your network for months — moving laterally, collecting data,
waiting. By the time something breaks, the damage is already done. eCare SOC
monitors your entire environment 24x7x365, combining automated SIEM technology
with human security analysts who triage every alert and guide you through
complete incident response.
Three plans available depending on the level of
response and support you need. Premium is available exclusively for customers
on eCare Network Management Premium.
Monthly
eAlert
eBasic
Most popular
ePremium
Threats are inevitable. Monitoring is everything!
Regardless of the size of the organization, if the business is connected to the internet, it is at risk of cyber-attack.
Here is what you need to know:
Cyber Security Requires Monitoring
Guaranteeing an organization’s safety includes detecting any malicious and unusual activity, which takes time, expertise, and the right technology.
Threats Can Occur Outside Office Hours
This is why it is essential to have dedicated security experts and systems that will be working 24x7x365 to monitor your business’s network.
Data Retention is Important
The retention of log data for certain regulated industries such as finance or healthcare is required. In addition, the stored data is key to further investigations.
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Comparison
eCare SOC vs Automated SIEM Only vs In-House Security Team
Automated alerts tell you something happened. eCare SOC tells you what it was, stops it, and makes sure it doesn't happen again — with human analysts working around the clock.
| Feature | Automated SIEM / Alerts Only |
Recommended eCare SOC by eMazzanti |
In-House Security Team |
|---|---|---|---|
| 24x7x365 Monitoring Coverage | ~ Automated only — no human review |
✓ Human analysts on every shift, every day |
✕ Business hours only without overtime |
| Human "Eyes-On" Alert Triage | ✕ Rules-based auto-correlation only |
✓ Trained analyst investigates every critical alert |
~ Depends on team size and expertise |
| Complete Incident Response & Remediation | ✕ Alert only — remediation is your problem |
✓ IRT remediates step-by-step — remote or on-site |
~ Limited by in-house capacity |
| 10-Minute SLA Response Time | ✕ No SLA — automated only |
✓ Guaranteed 10-minute analyst response |
~ Depends on staffing and shift coverage |
| Agentless — No Hardware Required | ~ Varies by platform |
✓ Cloud-based — onboarded in 1 hour |
✕ On-premises infrastructure required |
| Office 365 & Cloud Monitoring | ~ Add-on or separate tool needed |
✓ O365, AWS, Azure, hybrid — all included |
~ Requires additional tooling and expertise |
| Ransomware Detection & Prevention | ~ Alert generated — no active response |
✓ Detected and stopped before encryption completes |
~ Depends on analyst availability |
| Compliance Log Retention | ~ Platform-dependent |
✓ Retained for finance, healthcare & regulated industries |
~ Requires separate storage solution |
| Predictable Monthly Cost | ~ License only — response costs extra |
✓ One monthly fee per device — 1-month opt-out |
✕ Salary, benefits, tools — high fixed cost |
✓ Included · ~ Partial or plan-dependent · ✕ Not included
eCare SOC ePremium — including full incident response and setup — is available exclusively for customers on eCare Network Management Premium.
Our security engineers triage and analyze alerts and then provide complete Incident Response guidance and remediate these events for your business. We don’t stop at just an automated discovery of cyber-threats!
- While we utilize several Security Information & Event Management (SIEM) technologies in the cloud, we go far beyond automated alerting. Our engineers provide “eyes on” analysis and complete Incident Response guidance to ensure that our customer’s security events are completely remediated before data, money or brand reputation is lost.
- While our services do help companies meet compliance regulations, both in monitoring and storage of logs, our primary service focus is security.
- Our service is designed to detect and remediate cyber-threats by performing real-time automated monitoring, supplemented 24x7x365 by human expert analysis of critical infrastructure device logs.
eCare SOC includes the human component required to triage, analyze and determine remediation for an event.
We completely mitigate the event for your business, step-by-step.
The threat is eliminated and your business is protected.
Why eCare SOC?
One Service includes ALL:
Benefits:
Business Security through 24/7Cyber-threat Monitoring and Response
No company wants to experience a data breach but it happens all the time. While larger companies can often weather the financial and PR storms associated with a breach, the average small business closes their doors within 6 months of a cyber-security incident. What’s worse is that a vast majority of breaches are active within the network for months or years before detection – the only thing missing in these cases was a security expert looking for the evidence of a compromise.
Don’t allow your business to be a victim of a cyber-hack!
Let skilled security experts keep watch over the activity on your network. By applying cutting-edge SIEM (Security Information and Event Management) technology and established threat intelligence, suspicious activity and security incidents on your network can be identified and remediated as they occur.
Real-time Log Collection
As devices on your network generate logs and events, they are collected and transmitted to the cloud in real time for automated correlation.
Accurate Detection
Thousands of security correlation rules enable speedy evaluation of millions of network events to identify suspicious irregularities.
Human
Expertise
Every security event identified by the cloud-based, 24×7 cyber-threat detection engine is viewed and evaluated by a trained cyber-security expert.
Threat Intelligence
Detailed analysis of valid security alerts are initiated within a state-of-the-art Security Operations Center (SOC) – staffed 24x7x365.
Security Response
Threat mitigation and remediation procedures using industry best practices are provided either remotely or on-site to ensure business continuity.
Status
Reporting
Executive-level and in-depth technical reports provide a view of the number and type of threats your network is facing.
Our process combines cloud-based technology, highly-trained security experts anda security response team who take action on any incidents targeting your network.
“Prevention Is Ideal, Detection Is Essential"
Protect your network from these threats and more:
Cyber-threat monitoring and detection are the cornerstones of an effective IT security strategy. But collecting the right data, parsing and analyzing it into manageable and useful pieces of information is an extremely complex task.
Our 24×7 security service employs automated technology, paired with a staff of security experts, to reduce the risk and complexity of protecting your critical network systems.
Ransomware Detection
While rare, it is possible that important files encrypted by ransomware may be decrypted or restored, however preventing the attack in the first place is ideal.
By actively monitoring a system’s logs, and by using the right technology and expertly trained analysts, the ideal can be proactively achieved. Thus, by detecting a ransomware attack, you will not only save an organization from paying the ransom, but you can also prevent system down time and the inevitable PR storm that could follow such an attack.
Managed Detection and Response (MDR) 24x7x365
Our great security service offerings include our ground-breaking Managed Detection and Response (MDR). Essentially, all SIEM solutions rely on the collection and analysis of logs. Our main advantage is in our 24/7 Security Operations Center (SOC).
Many MDRs are developed and operated solely to detect threats, however eMazzanti Technologies offers a fully-managed detection and response service. In short, this means that we not only detect threats, but we actively review and investigate them. Our expertly-trained researchers and analysts actively look to detect and neutralize threats, resulting in the best possible protection while ensuring company uptime.
At eMazzanti Technologies, we are committed to pairing the right technology with the right people to make sure that threats are detected and responded to in as small a time frame as possible, while guaranteeing the highest regard to accuracy and quality.
Let’s get started
Schedule a meeting to discuss how
eCare SOC can protect your business
Please contact our team or complete the form.
A representative will contact you shortly.
T. 844-360-4400
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