Your business relies on technology in a thousand different ways. If something goes wrong, it brings operations to a screeching halt. Don’t leave your customers hanging and your staff scrambling! Keep things running smoothly with round-the-clock IT support from eMazzanti Technologies.

From basic troubleshooting to the blue screen of death, our engineers are on hand 24/7 to get your business back on track fast when something goes wrong. And with our reliable and cost-effective managed services, you can stay one step ahead of the next problem, and the one after that! We’ll vigilantly monitor your network for potential issues while making sure everything is up-to-date, efficient, and secure.

Managed Services

We care about helping your business achieve its goals. That’s why we created eCare, our managed services packages. With eCare, you’ll always receive the IT support you need—so business can keep humming along.

eCare Premium eCare Basic eCare Flex
Receive the highest level of support and problem resolution with eCare Premium. We’ll proactively monitor your network for issues, and our experts will always be on hand when you need them most.

And with optional add-on services, you can tailor your package to suit your business’s needs.

With eCare Basic, you’ll know help is always just a phone call away. We’ll take care of all those easy-to-forget tasks that keep your tech efficient and secure, like updating antivirus software and performing regular disk cleanup. With prepaid hours and the ability to adjust your package periodically, eCare Flex helps you manage your costs while receiving the same exceptional service you expect from eMazzanti.
Includes:

  • 24/7 Help Desk
  • Service Level Agreement
  • Ticketing System
  • Patch Management / OS Updates
  • Central Antivirus / Spyware Management for Desktops and Laptops
  • Temporary File Cleanup with Uptime / Disk Space Analysis
  • Network Monitoring and Notifications
  • Proactive Network Maintenance
  • Documentation / Reporting
  • S.M.A.R.T. Predictive Disk Health
  • Performance Monitoring
  • Backup Monitoring
Includes:

  • 24/7 Help Desk
  • Ticketing System
  • Patch Management / OS Updates
  • Central Antivirus / Spyware Management for Desktops and Laptops
  • Temporary File Cleanup with Uptime / Disk Space Analysis

Other IT Support Services

Discover the benefits that IT support from eMazzanti can bring to your business. Other services we offer include:

  • Network Troubleshooting
  • Business Continuity Planning and Disaster Recovery
  • Email Hosting and Backup
  • Video Conferencing Solutions
  • Managed Print Services