IT Support Services

You do your business, we take care of the rest

IT Support Services

You do your business, we take care of the rest

Your business relies on technology in a thousand different ways. If something goes wrong, operations come to a screeching halt. Don’t leave your business or your customers hanging and your staff scrambling! Keep things running smoothly with round-the-clock IT support services from eMazzanti Technologies.
Whether you need IT support in New York, a 24/7 IT specialist in New Jersey, or IT Support Services anywhere in the world, eMazzanti, your long-term partner in success, has you covered.

“eMazzanti does an awesome job! Their staff is very responsive, very helpful, proactive and knowledgeable. I’d say that they have a solid 24-hour team.”

Mason Wang

Director of MIS – Read the Case Study

Customer Service 24 Hours 7 Days Support Graphic

eCare IT Support Services

To help your business achieve its goals, we created eCare, our family of managed services packages. Indeed, we obsess over providing the best IT support services possible. With eCare, you’ll always receive the IT support services you need quickly—to keep your business humming along.

eCare Basic


Call for help when you need it with eCare Basic IT support services.

We will take care of all those easy-to-forget tasks that keep your tech efficient and secure, like updating antivirus software, performing regular disk cleanup and keep your OS up to date.
  • 24/7 Help Desk
  • System Monitoring
  • Ticketing System
  • Patch Management
  • OS Updates
  • Central Antivirus
  • Spyware Management
  • Temporary File Cleanup
  • Disk Space Analysis
  • Service Level
    Agreement
  • Network Monitoring and Notifications
  • Proactive Network Maintenance
  • Documentation and Reporting
  • Performance
    Monitoring
  • Backup Monitoring

eCare Premium


Receive the highest level of support and problem resolution with eCare Premium.

We’ll proactively monitor your network for issues, and our experts will always be on hand when you need them most. This is our most popular product.
  • 24/7 Help Desk
  • System Monitoring
  • Ticketing System
  • Patch Management
  • OS Updates
  • Central Antivirus
  • Spyware Management
  • Temporary File Cleanup
  • Disk Space Analysis
  • Service Level
    Agreement
  • Network Monitoring and Notifications
  • Proactive Network Maintenance
  • Documentation and Reporting
  • Performance
    Monitoring
  • Backup Monitoring
Popular

eCare Flex


Tailor your package to suit your business’s needs.

With prepaid hours and the ability to adjust your package periodically, eCare Flex helps you manage your costs while receiving the same exceptional service you expect from eMazzanti.
  • 24/7 Help Desk
  • System Monitoring
  • Ticketing System
  • Patch Management
  • OS Updates
  • Central Antivirus
  • Spyware Management
  • Temporary File Cleanup
  • Disk Space Analysis
  • Service Level
    Agreement
  • Network Monitoring and Notifications
  • Proactive Network Maintenance
  • Documentation and Reporting
  • Performance
    Monitoring
  • Backup Monitoring

Other IT Support Services

Discover more productivity, savings, and security for your business with additional services from eMazzanti.

Including:

  • Network Troubleshooting
  • Business Continuity Planning and Disaster Recovery
  • Email Hosting and Backup
  • Video Conferencing Solutions
  • Managed Print Services
Focused Businessman Wear Wireless Headset Make Conference Video

“eMazzanti  has the best Customer service. Every time I have a problem they are willing to help me no matter how long it takes them. I remember that on Christmas Eve, Chaminda Marabage help me with a big problem that I was having in one of our Pandora Stores. Even though it was really late and they were closing, he stayed on the line with me until everything was resolved”

Gianky Hernandez

Pandora Store – New York City

“Though we are not one of their big clients, we have always been treated as if we are their major customer.  Their knowledgeable technical support staff is always quick to respond to all our needs.  I had dealt with different providers prior to eMazzanti but no one compares to the impressive response time that we get from them – 24/7.” 

Ben Hernanzdez

Bell Container Corp – Newark, NJ

Small Business IT Support Services

More and more, you operate your small business anytime from anywhere. Get professional IT support that keeps pace. Big enough to deliver global 24/7 service, yet small enough to know your name, eMazzanti ranks #1 in small business IT support services.

“There were issues with a new printer being recognized on our server, we had an eMazzanti technician who was able to get the printer up and running in no time, and we’ve had no problems with it ever since.”

Lindsay Cruiser

Bookkeeper at SJ

Woman And Man Manufacturing Worker In Discussion Writing On Tabl

Whether you are in New York, New Jersey or anywhere in the World, we will be able to help you achieve your business goals

IT Support New York

As you know, quality matters! Get the best IT support in New York from eMazzanti Technologies, recently ranked as the #1 NYC area MSP.

“In these economic times, reducing your bill by 50% and getting substantially better service is a home run, an easy slam dunk”

Alec Yount

Director of Business Operations, FMB, Inc.

IT Support New Jersey

Get the best IT support in New Jersey from eMazzanti Technologies, a New Jersey Business of the Year.

“I needed an IT company I could depend on. So, I initiated a search through our local Chamber of Commerce to find a capable, independent IT services company that matched our customer service mindset.”  

Jill Rowland

President and Owner, A+ Personnel

BRING YOUR BUSINESS TO THE NEXT LEVEL