Microsoft Exchange Hack – Essential Steps to Protect Your Data

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On March 2, Microsoft warned of exploits that take advantage of multiple Microsoft Exchange vulnerabilities. Security experts warn that any organization running on-premises Microsoft Exchange could be at risk for the Microsoft Exchange Hack. They must take the threat seriously and follow the steps necessary to protect data assets. Hafnium Hack The Microsoft hack appears to have originated with the Hafnium organization out of China. Hence, some refer to it as the Hafnium Hack. However, experts have now identified at least ten advanced persistent threat groups using the vulnerabilities to attack thousands of servers an hour. And it appears the…

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4 Productivity Tips for a Partially Remote Workforce

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For a full year now, the business world has engaged in a grand experiment. Almost overnight, thousands of companies switched to a remote workforce. Remote work has proved a mixed bag, offering clear benefits but also significant challenges. Now, as we look ahead, the “new normal” almost certainly includes a partially remote workforce. For many employees, particularly knowledge workers, the move to remote work has increased productivity levels and job satisfaction. Businesses benefit from flexible hiring and lower office costs. However, not all jobs lend themselves to remote work, and not all employees enjoy working from home 100 percent of…

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Legal Technology Productivity Gains Level the Field for Smaller Firms

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In the past, small to mid-size law firms simply could not compete with the big firms. With so much capital at their disposal, large firms had access to tools that boutique firms could only dream of using. And the smaller firms lacked personnel to dedicate to complex technology projects. But practical legal technology productivity gains for smaller firms can level the playing field. From updated infrastructure to automation, cloud computing and eDiscovery, technology plays a key role in improving a firm’s competitive positioning. When attorneys work more efficiently, focusing their time on billable tasks, productivity and client satisfaction increase. Technology…

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IT Solutions for Remote Work Boost Law Firm Productivity

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Like their counterparts in other industries, lawyers across the globe began working from home in 2020. The shift to remote work offered greater flexibility for employees, along with reduced overhead and increased profits for firms. But it also brought challenges that firms need to address moving forward. IT solutions for remote work support ongoing success. Remote Work Challenges for Law Firms For law firms, the challenges that accompany remote work fall into four major categories: Security and regulatory compliance – The legal industry deals with more than the usual quota of regulations, from state ethics panels to privacy laws such…

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How to Relate to Customers for Long-Term Success

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As a business owner or manager, you want happy, loyal customers who order repeatedly and refer you to their friends. Some people have a knack for relating well with others and it shows in their business relationships and success. Most of us struggle at least a little with how to relate to customers, so here are a few tips you can use to improve. Listen (Stop Talking) Whether it’s in an email, voice call or a video chat, listen to your customers more than you speak. Ask them questions about your product or service, what they like, what they’d like…

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When Digital Marketing and Privacy Meet, Something Must Give

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Everyone who shopped on Amazon last year (over 200 million) knows that the giant online retailer is good at making purchase suggestions. Indeed, they track every move and serve up what they think you are going to buy based on your online behavior. Other digital marketers strive to be that good. At some point the question becomes, How will digital marketing and privacy be reconciled? Digital Marketing Runs on Data Modern digital marketing runs on data. Tons of it—so much that they call it a data explosion. Online eCommerce sites gather data on shoppers’ online behavior, their location, demographics, preferences,…

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How Retail Cybersecurity Can Adapt to the 2021 New Normal

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The retail industry, having learned to co-exist with a global pandemic, saw significant changes in 2020. Foremost among them is a major shift to the eCommerce channel. For those smaller retailers new to eCommerce technology, shopping and payment apps, and work-from-home technology, retail cybersecurity challenges have become much more of a concern for 2021. 2021 Cybersecurity Threats Trustwave’s 2020 Global Security Report found that 24% of all cyberattacks targeted retailers, the most of any industry. Alarmingly, the new normal of eCommerce and work from home (for back office staff) makes retail even more of a target than it was a…

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Why it’s Unwise to Pay too Much but Worse to Pay too Little

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Many business leaders today readily accept the lowest bid. But is it prudent to do so? In this post, we present some reasons why it’s unwise to pay too much but worse to pay too little. John Ruskin, a prominent social thinker, philosopher, and philanthropist of the Victorian era, wrote the following often quoted explanation: “When you pay too much, you lose a little money—that’s all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a…

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Rapid Online Retail Growth Drives Small Business Retailers in 2021

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Vox calls 2020, “The year shopping changed forever.” And Forbes says, “consumers will likely maintain the same or perhaps higher levels of online purchasing forevermore.” Indeed, the year of the pandemic and lockdowns has seen remarkable growth of 35% or more in online retail, and it appears likely to stick. Thus, the pandemic forced many smaller brick-and-mortar merchants online. Shopify, which provides e-commerce software tools to small and mid-sized retailers, has doubled its revenue year over year, a clear indication that many made the move. The big question is what can small business retailers do in 2021 to prosper? The…

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Engage a Personal Cyber Security Trainer for the New Year

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In our previous post, we listed three common cyber security threats with security best practices and cyber-security solutions that simplify your life while reducing the risk of an energy-draining security breach. Again, we encourage you to engage your personal cyber security trainer to improve your security health for the new year. Until you attend that life-changing meeting, here are three more common cyber security threats you face with security best practices and solutions to help keep you in shape. Remote Employee Threats As remote work multiplies employee locations, your workforce will be less and less protected by your network security…

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