Categories: Testimonials

Robert Palmese, President of Columbia Utilities

In the time that I have been a client of yours, I have had no complaints about your services, only thanks given to the support team for helping out.  You have taken a huge weight off of my shoulders by monitoring all of the computer software and hardware my company uses within the confines of my office.  You have also aided me in finding suitable software for particular needs of mine, outside the scope of your support services.

One of the most convenient aspects about your support service is that you are able to handle a vast majority of any problems that arise, remotely.  I do not have to wait for a member of your support team to make their way to my location.  Within a short period of time I either have an email or a phone call from E-Mazzanti asking me what the specific problem is, and shortly after, I am back in business!

I recollect a problem where a certain piece of hardware had a problem, and Almi came over within a few hours to set up the new piece of equipment and did not leave until it was functioning properly.

I really don’t know what else to say…….I don’t even know you guys are working hard for me, which is the best part about it.  I focus on my business, and you are focusing on the technology around my business, leaving me at peace not to have something else to worry about.  If something happens, I know it is being taken care of, and I don’t worry.

Good luck at your new location!

Sincerely,

Robert Palmese

President

AddThis Website Tools
Cloud Services New York City

Share
Published by
Cloud Services New York City

Recent Posts

Step Up Your Threat Response With Security CopilotStep Up Your Threat Response With Security Copilot

Step Up Your Threat Response With Security Copilot

As we move deeper into 2025, you are probably focusing on ways to expand your…

4 days ago
Watch Out for the Cyber Security MenaceWatch Out for the Cyber Security Menace

Watch Out for the Cyber Security Menace

As we move deeper into 2025, you are probably focusing on ways to expand your…

4 days ago
The Rise of AI Agents: Simplifying Tasks and Connecting TechnologiesThe Rise of AI Agents: Simplifying Tasks and Connecting Technologies

The Rise of AI Agents: Simplifying Tasks and Connecting Technologies

Introducing eCare Bot: Your Intelligent IT Support Assistant  In today's fast-paced world, the emergence of…

7 days ago
Server SimplifiedServer Simplified

Server Simplified

At eMazzanti Technologies, we recognize that stable, effective, and expandable servers are essential to the seamless operation of enterprises. For this reason, we collaborate with Hewlett Packard Enterprise (HPE) to offer our clients the best server solutions possible, customized to meet their unique requirements. HPE servers provide the performance and  flexibility required for small and big businesses to manage data, support apps, and manage             workloads with ease. Customers may choose the best HPE servers for their organization with the assistance of our team of specialists. We take the time to comprehend the particular needs of every client, including those related to processing speed, storage capacity, and security features. Whether our clients require a general-purpose ProLiant server or a…

2 weeks ago
How to Make Your AI Copy Sound Authentic: Writing Like a Human, Not a MachineHow to Make Your AI Copy Sound Authentic: Writing Like a Human, Not a Machine

How to Make Your AI Copy Sound Authentic: Writing Like a Human, Not a Machine

AI writing tools have become popular for creating content quickly. But many readers can spot…

2 weeks ago
Data Analytics for Old-School Business Owners: Turning Dusty Ledgers into Gold MinesData Analytics for Old-School Business Owners: Turning Dusty Ledgers into Gold Mines

Data Analytics for Old-School Business Owners: Turning Dusty Ledgers into Gold Mines

Data analytics is changing the game for businesses of all types, including old-school industries that…

2 weeks ago