Disaster Recovery Services
An untested recovery plan is a guess. eMazzanti pairs eCare Cloud Backup with the 24/7 eCare SOC and 4x Microsoft Solutions Partner status, including the Azure Infrastructure specialization, so your failover target is enterprise Azure architected by a certified Azure infrastructure partner, not a generalist. We put your RTO and RPO in writing, then actually test the restore on a schedule, serving businesses across New Jersey and the NYC metro area.
What are disaster recovery services?
Disaster recovery services are managed services that restore a business's systems and data after a disruption such as hardware failure, flood, fire, a power or internet outage, or a regional event. They combine offsite backup, replication, and failover infrastructure with a written plan that defines a recovery time objective (RTO), how fast each system must be running again, and a recovery point objective (RPO), how much data loss is acceptable, then prove those targets through scheduled restore testing.
The difference between a plan and a promise is testing. eMazzanti builds disaster recovery around eCare Cloud Backup with offsite, immutable copies and replication into Microsoft Azure, so recovery does not depend on the building or the equipment that just failed. As a 4x Microsoft Solutions Partner with the Azure Infrastructure specialization, we architect the failover target as enterprise Azure infrastructure, and the 24/7 eCare SOC watches backup jobs and replication health continuously. We define your RTO and RPO per system in writing, test the restore on a schedule, and hand you a report of the results.
Why Most Disaster Recovery Plans Fail on the Day They Are Needed
Almost every business we assess already has backups of some kind. What they do not have is proof those backups restore, a target for how long downtime would last, or a plan anyone has rehearsed. These are the gaps we find most often when we review disaster recovery for small business environments.
Backups that have never been restore-tested
A green checkmark on a backup job is not a recovery. Until someone restores a server and a full data set end to end, nobody knows whether the files are complete, readable, or bootable.
No defined RTO or RPO
Without a written recovery time objective and recovery point objective per system, nobody can answer the two questions leadership asks first: how long will we be down, and how much work will we lose.
A plan in a binder that is years out of date
Disaster recovery planning documents age badly. The one we usually find names staff who left, servers that were decommissioned, and phone numbers that no longer ring.
Backups in the same building or tenant
A backup appliance next to the production server shares the same flood, fire, and power event. Copies that live only inside the same cloud tenant share the same account compromise or misconfiguration.
One person knows how it is all wired
When recovery depends on a single administrator's memory of how systems connect, the plan fails the moment that person is unreachable, on vacation, or no longer with the company.
The real hourly cost of downtime
For a small business, every hour offline means idle staff, orders that cannot be taken, invoices that cannot go out, and customers calling a phone nobody can answer. That cost usually dwarfs the price of getting recovery right.
How eMazzanti Delivers Disaster Recovery Services
We combine eCare Cloud Backup with the 24/7 eCare SOC, delivered through eCare, and replicate into Microsoft Azure as a 4x Microsoft Solutions Partner holding the Azure Infrastructure specialization. That means your failover target is enterprise Azure architected by a certified Azure infrastructure partner rather than a generalist, and we prove it works by testing the restore on a schedule and reporting the results. In 25+ years serving the NYC metro area, we have helped businesses through real regional disruptions, not just tabletop scenarios.
Business impact analysis and written RTO and RPO
We rank every system by what it costs you per hour offline, then set a realistic recovery time objective and recovery point objective for each one in writing, so your recovery targets match business reality instead of wishful thinking.
eCare Cloud Backup with offsite, immutable copies
Your data is backed up offsite with immutable copies that cannot be altered or deleted during a retention window, so recovery never depends on the building, the appliance, or the tenant that was affected.
Disaster recovery as a service with Azure failover
Our DRaaS model replicates critical workloads into Microsoft Azure and fails them over on demand, architected by a 4x Microsoft Solutions Partner with the Azure Infrastructure specialization and integrated with e365 for identity and productivity continuity.
A written runbook with named roles and a call tree
Every recovery step is documented with a named owner, a backup owner, and a call tree, so nothing depends on one person's memory. For an attack rather than an outage, the runbook hands off to our incident response services.
Scheduled restore testing and failover drills
We actually restore your systems and run failover drills on a schedule, then give you a written report of what recovered, how fast, and what we fixed. It is the evidence insurers, auditors, and your board ask for.
24/7 eCare SOC monitoring and a declared recovery process
The eCare SOC watches backup jobs, replication health, and infrastructure alerts around the clock, with a clear process for declaring a disaster and starting recovery. If the disruption is encryption rather than hardware, our ransomware recovery services take that path.
“A failed storage array used to mean days of guessing. eMazzanti gave us written recovery targets, tests the restore every quarter, and shows us the report. When we actually lost a server, we were back on Azure the same morning.”
Disaster Recovery Services: Common Questions
What is the difference between backup and disaster recovery?
Backup is a copy of your data. Disaster recovery is the tested ability to get your business running again on that data within a defined timeframe. A backup answers the question of whether the files still exist, while disaster recovery answers how fast systems, applications, and users come back and who does what to make that happen. Most businesses have the first and assume it gives them the second.
What are RTO and RPO?
RTO, the recovery time objective, is the maximum acceptable time a system can be down before it hurts the business. RPO, the recovery point objective, is the maximum amount of data you can afford to lose, measured in time since the last good copy. A four hour RTO with a fifteen minute RPO means the system is running again within four hours and you lose at most fifteen minutes of work. We set both per system in writing, because they drive the design and the cost.
What is disaster recovery as a service (DRaaS)?
Disaster recovery as a service, or DRaaS, is a subscription model where a provider replicates your servers and data into cloud infrastructure and can fail them over on demand, so you do not buy and maintain a second data center. eMazzanti delivers DRaaS with replication and failover into Microsoft Azure, architected as a 4x Microsoft Solutions Partner with the Azure Infrastructure specialization, and monitored around the clock by the eCare SOC.
How often should we test our disaster recovery plan?
Test restores at least quarterly and run a full failover drill at least once a year, plus any time you change a critical system, add a location, or lose a key staff member. An untested recovery plan is a guess. We run the tests on a schedule and give you a written report of what recovered and how long it took, which is the evidence insurers and auditors ask to see.
How much do disaster recovery services cost for a small business?
Cost is driven by how aggressive your RTO and RPO targets are, how many systems are in scope, and how much data you keep. Tighter targets need more replication and more infrastructure, so we start with a business impact analysis to protect the systems that matter most at the level they actually need. That keeps disaster recovery for small business budgets predictable as a monthly fee instead of an open-ended emergency bill.
eCare Cloud Backup plus a 24/7 SOC, with failover into Azure architected by a 4x Microsoft Solutions Partner
Find out if you could actually recover
Book a free recovery readiness review. We will check whether your backups restore, set realistic RTO and RPO targets, and show you what tested disaster recovery into Azure looks like.
Book a Free Recovery Readiness Review
