NYC area staffing agency enjoys highly professional network monitoring and immediate attention, yielding reliable business systems and less worry—in a new case study
Hoboken, NJ (Cision) July 8, 2020 – eMazzanti Technologies, a NYC area managed services provider and MSP has published a new case study relating how 10 years of reliable IT services and a recent server upgrade have generated peace of mind for agency owner, Jill Rowland.
The informative case study features A+ Personnel, a woman-owned, independent staffing agency located in Bayonne, New Jersey. According to the study, the company’s one-day server upgrade also went very smoothly with little downtime.
“eMazzanti’s highly professional monitoring and support gives me one less thing to worry about knowing that my people can always work, and my information is safe,” related Jill Rowland, President and Owner, A+ Personnel.
Below are a few excerpts from the case study: “eMazzanti Delivers Peace of Mind for A+ Personnel.”
Smooth Server Upgrade
“In 2018, eMazzanti upgraded the company’s server. As part of the upgrade, eMazzanti added reliable, automatic backups to replace her manual procedure. A project lead engineer and associate came on-site for one day to perform the upgrade.”
“‘We wanted to remain productive with little or no downtime during the upgrade and then continue with on-going worry-free operations,’ Rowland stated. ‘It all went very smoothly. eMazzanti’s staff is patient, willing to explain to non-technical employees, tell us why something will happen and generally educate us as needed.’”
Immediate Response
“Staying with the same managed services provider for 10+ years says something about eMazzanti’s professional and prompt eCare service. As strategists, problem solvers, facilitators, and watchkeepers, they have Rowland’s back.”
“‘eMazzanti does a great job! Most impressive, they keep in constant contact,’ concluded Rowland. ‘I can get help immediately. That is number one for me.’”
Consistently Excellent Staffing Agency
A+ Personnel provides temporary and direct hire staffing services to corporations located in New Jersey and New York. As a woman-owned, independent agency, the company thrives by providing consistently excellent customer service and steady management.
Proactive Service
eMazzanti’s engineers proactively monitor Rowland’s network and PCs for operational problems. They also provide on-going cyber security, hourly support as needed, and backup for critical business data, which includes job candidates, clients, orders, and accounting.
