eMazzanti Delivers PCI Compliance Peace of Mind Enabling Growth for Home Goods Retailer

Paramount PCI Compliance

With PCI compliance and data security services from eMazzanti Technologies, Paramount Decorators created a comfortable, secure store atmosphere, providing peace of mind for CFO, Bill Hall. Positive word-of-mouth and repeat customers set the stage for growth.

When the business was acquired two years ago, Bill Hall, CFO, Paramount Decorators, was placed in charge of identifying and setting up stores for the new entity. He knew that customer satisfaction and word-of-mouth would play a big role in the company’s growth.

“We rely on repeat customers,” explained Hall. “When a customer comes into our store we want them to feel that their personal information is safe when they check out, or they probably wont’t come back.” 

In the process of implementing a new POS network, Paramount Decorators looked for a company to provide PCI compliance services and protection for customer data.

“We needed a reliable firewall in front of registers to prevent hacking in to steal customer data,” related Hall. “That was one of our major undertakings to make sure that the customer’s information was always safe and secure.”

eMazzanti Technologies

Paramount Decorators interviewed a number of vendors to determine who would provide their data security. “eMazzanti was well known to KWI, the provider of our POS and back office systems,” explained Hall. “We were very happy with the answers that we got from them and felt that they could provide the best overall service for us.” Hall felt comfortable moving ahead when KWI recommended eMazzanti.

Coordinating closely with KWI, eMazzanti supplied routers, firewalls and network monitoring at each of the stores. “eMazzanti provided the security that we wanted to bePCI compliant,” stated Hall. “The implementation went very well.”

If there’s a problem, Paramount Decorators immediately calls eMazzanti. “Remotely they’re able to go in and examine our network,” explained Hall. “They waste no time in reviewing what is going on. The feedback is immediate, and they are very quick to get back with the results of their investigation.”

QuoteRepeat Customers

eMazzanti’s service helps Paramount Decorators build positive relationships with customers that create positive word-of-mouth. “Relying on eMazzanti saves us time, saves us embarrassment with the customer, and it creates an atmosphere that makes the customer want to come back,” stated Hall. “They provide us with the technology to make the customer feel comfortable that their information is safe and secure.”

Peace of Mind

Paramount Decorators has experienced no security issues since the implementation of eMazzanti data security services two years ago. “eMazzanti provides an additional level of peace of mind for PCI compliance to prevent hackers from stealing our customer’s data,” stated Hall.”KWI and eMazzanti coupled together provide complete security for our customers.”

Growth

With the peace of mind that comes with secure data and comfortable customers, Paramount Decorators can grow their business with confidence. “We expect that eMazzanti will be a partner with us on every store opening,” concluded Hall. “eMazzanti has performed above and beyond our expectations!”

 

Paramount PCI Compliance

 

Customer: Paramount Decorators
Location: Chicago, Illinois
Industry: Retail home goods

Profile

Paramount Decorators operates five home goods retail stores in the New York City area with items for the living room, kitchen and bath.

The growing company utilizes retail POS and management systems from KWI. eMazzanti Technologies supplies routers, firewalls and PCI compliance services.

Watch on YouTube

SHARE:

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn

NEWSLETTER

Success Stories

Disaster Recovery-generali

Generali Primed for Growth with eMazzanti Disaster Recovery and Productivity Solutions

Mauricio Caneda, the CIO of Generali, US Branch (Generali) enjoys less down time, reduced costs and greater peace of mind after implementing eMazzanti’s disaster recovery as a service (DRaaS) solution built on Azure Site Recovery (ASR). Infrastructure upgrades and the latest Microsoft productivity tools from eMazzanti have also simplified operations and improved service for customers, enhancing opportunities for growth in 2015.

eMazzanti Secure Route

eCare Secure Route Delivers Peace of Mind, Blocks DNS Attacks

“SecureRoute is insurance that keeps you alive instead of paying off when you’re dead. You should have it already! If you don’t, you’re not doing your job.” Tim Rocks, Director of Information Technology, Mancini Duffy eCare Secure Route provides a cloud-delivered network security service that blocks DNS attacks, as well as other advanced attacks, malware, botnets and phishing threats regardless of port, protocol or application. Its predictive intelligence uses machine learning to automate protection against emergent threats before an organization is attacked. eCare Secure Route protects all of Mancini Duffy’s devices globally without hardware to install or software to maintain. Business

LS Retail Partners

LS Retail Partners Team Up with eMazzanti – UXC Eclipse

LS Retail Partners Team Up with eMazzanti Technologies As a 2015 Global Microsoft ISV of the Year, LS Retail depends on strategic partners to deliver complete omni-channel software solutions for every segment of the industry. Several LS Retail partners count on eMazzanti Technologies to deliver seamless infrastructure and cloud services, key components of their Microsoft Dynamics offerings. UXC Eclipse – It’s All About Collaboration and Trust Ivan Cole, CTO, Chief Strategist, Retail Industry and Cloud Solutions LS Retail/Microsoft Dynamics AX for Retail VAR eMazzanti Partner since 2012. For: Infrastructure, Devices, Azure Cloud Services UXC Eclipse relies heavily on eMazzanti Technologies

website traffic laptop

Senior Center Records Large Increases in Website Traffic and Social Media Impact

“When you’re a marketing director, you just can’t do everything yourself. It takes quite a bit of the pressure off knowing that you have professionals who keep up with all the technology.” Toby Ehrlich, Director of Corporate Marketing, Wilf Campus for Senior Living The Oscar and Ella Wilf Campus for Senior Living attracts new residents and customers through community programs and digital marketing provided by Liqui-Site. With the departure of the organization’s social media firm, Toby Ehrlich, Director of Corporate Marketing, enlisted Liqui-Site to manage its social media and make website improvements. Digital Marketing Specialist, Chris Capasso and his team

In-store Technology

Timothy Oulton Lowers Costs and Improves Customer Experience with eCare Managed Print Services from eMazzanti

When British furniture maker Timothy Oulton decided to open a new US store, it set out to speed up the months-long process. It worked with eMazzanti Technologies to standardize technology and processes, while supporting its brand. With managed print services from eMazzanti and Xerox, Timothy Oulton was able to lower costs, improve efficiency and customer service, and achieve the flexibility and power needed to support planned rapid business growth in 2014.

In-store Technology

Timothy Oulton Headed for Exponential Growth with Retail Solutions from eMazzanti Technologies

Looking to expand US operations, British furniture maker Timothy Oulton sought a scalable technology solution to support their brand and drive revenues. eMazzanti Technologies rapidly deployed retail solutions to support exponential growth, reducing the time to open a store to three weeks. Standardized infrastructure and POS tablets enabled sales personnel to speed the connection with clients. eMazzanti’s impressive solution wows customers and helps employees succeed in a reliable and secure retail environment.