Survey reveals customers crave digital experiences

More than ever before, customers want to interact digitally with businesses in the same way as they do with friends and family; through social media and mobile devices. These insights are revealed through a recent Microsoft survey of over 1,000 U.S. consumers that uncovered shifts in the ways customers want to hear from businesses. Given that the ability to acquire and retain customers is perhaps the single most important factor for small business success, it’s critical that business owners can deliver on these digital experiences. Below are key ideas to keep in mind when implementing digital experiences into your business….

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Collaborate with Exceptional Security and Privacy Using Microsoft 365 for Remote Work

Three years ago, Microsoft launched Teams, a powerful component of Office 365 (now Microsoft 365), ushering in the next phase of cloud-based collaboration. Now, with the majority of employees working from home, the service and providers that support Microsoft 365 prove more essential than ever. Organizations around the world depend on Microsoft 365 for remote work. They tap into its robust and secure options for online meetings and collaboration. Feature-Rich Video Conferencing Online meetings help to bridge the gap created by social distancing, bringing team members into a virtual conference room. Because much of communication depends on nonverbal cues, video…

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Remote Collaboration: Connecting Teams When Circumstances Force Work-at-Home

From winter blizzards to international travel advisories and global health concerns, sometimes powers beyond our control force remote solutions. When team members cannot gather in person, technology comes to the rescue. Now, more than ever, solutions such as Microsoft Teams prove essential in maintaining productivity through remote collaboration. Coronavirus Provides Preparedness Motivation Current global fears about coronavirus (COVID-19) have set stock markets reeling and prompted widespread panic. In the office, an employee with a persistent cough prompts worry among coworkers. Parents find themselves unexpectedly working at home when schools or daycares close. And employees cancel work trips to high risk…

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Technology Tips to Bridge the Distance for Remote Workers

Employees in today’s workforce are increasingly likely to work from home, from hotel rooms or even from a table in the corner coffee shop. In fact, 43 percent of the workforce works remotely at least some of the time. Hiring remote workers offers benefits, from cost savings to increased creativity and employee retention. But the distances also bring challenges. Collaboration and communication across time zones can prove tricky. Likewise, building company culture with an increasingly remote workforce requires new approaches. Fortunately, technology offers solutions. Cloud-Powered Teams Cloud-based document management systems empower team members to easily and securely access shared documents from…

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Breaking down silos – tools for better communication and collaboration

Today’s workforce is spread across more locations than ever before: 37 percent of workers telecommuted to some degree in 2015. Companies occupy multiple locations, and business partnerships span the globe. In addition to physical separation, teams in the same company are separated by projects and departments. These barriers unfortunately lead to communication silos, furthering separation and limiting teamwork and collaboration. The right collaboration tools can help reduce barriers to communication, provide better access to resources and help teams be more productive. Silos can have a significant (and detrimental) effect on your business. They create barriers between teams, often disrupting communications across your…

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25 SharePoint Ideas to Use in Your Business

Readers liked our post, Ideas to Help You to Use SharePoint Effectively in Your Business, that presented 20 SharePoint ideas to solve common business needs. So, here’s an updated list of 25 SharePoint ideas currently in use by real organizations. Adapt these excellent SharePoint Ideas to your business, law firm, medical office or retail organization to get the most out of SharePoint and SharePoint Online (included with Office 365). Use SharePoint and Office 365 to provide a flexible physical work environment for mobile, front line or any workers no longer tied to a desk. Use SharePoint Online, a component of…

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