In our new work-from-home (WFH) world, the requirement for on demand video conferencing has exploded with quadruple digit growth. Businesses are scrambling to engage qualified video conferencing vendors to implement video-based team technology virtually overnight.
Businesses now must deal with completely remote workforces, while schools and education systems attempt to facilitate online learning. And, with social distancing as our new norm, our connection constraints now point to video.
Security and Functionality
The journey to video has had some notable bumps with flurries of headlines and memes that make fun of Zoom and its unsecure platform. Skype (owned by Microsoft) started its product journey a little differently, but in the same direction as Zoom and other competing platforms.
Skype (and its newest evolution into Microsoft Teams), aims to bring business users together in a frictionless environment to get more done. With a history dating back to 2003, Skype by far has the superior pedigree, more secure platform and record of accomplishment to enable today’s world conversations.
Fast forward to 2016 when Microsoft introduces Teams as a new chat-based workspace in Office 365 (now Microsoft 365). Teams connects people and their content along with conversations in text and video chat so they can stay connected and achieve more.
Equally important is Teams’ tight integration with the familiar Microsoft Office suite of products and that it’s built from the ground up on the Office 365 global, secure cloud.
Teams combines chat, video calling and document collaboration in a single integrated app which provides for a seamless way of working. Flexible and secure, it allows for shortened cycle times, improved workflow efficiency and the removal of unnecessary overhead.
Zoom, like the other Microsoft Teams competitive offerings, lacks a large amount of functionality as it’s an exclusively video-based platform. With a desire for ease of adoption, these applications recently have been cited for security challenges experienced by many on the platforms. Intruders have been hijacking video streams (termed Zoom bombing) to the dismay of teachers and business leaders.
This activity could not only result in small business security breaches but, in certain situations, expose individuals to nefarious or aggressive language and content that is not appropriate for sensitive ears. Although Zoom is committed to halting product development until open issues are addressed, where does this leave you?
Expert Assistance with Video-based Team Technology
Engage a partner like eMazzanti Technologies to help secure this new world of video-enabled remote work environments. We assemble and enhance the various remote work platforms to meet unique business needs and optimize how the organization uses each to achieve its goals.