Case Studies

Windows Vista Clicks With Better Customer Service for Camera Retailer

“Instant Search helps us help customers better. We can quickly find detailed customer information from previous sales records and e-mails. It speeds up our service and makes us look smart.” -John Tworsky, General Manager, Bergen County Camera “Picture perfect” is an apt description of the kind of customer service Bergen County Camera (BCC) tries to deliver to its patrons. With the help of eMazzanti Technologies, its IT specialist, and Windows Vista, the company has been able to provide faster and better service to its customers and increase computer security. Business Needs Bergen County Camera has two locations in northeast New

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Soup Company Increases Recipe for Success with Windows Vista

“Being technologically agile means we have the resources to move with the market. Windows Vista is part of the mix that makes that possible.” -Robert Bertrand, President & CEO, Soup Kitchen International With a comedic link to a TV show and the famous “Soup Nazi”, Soup Kitchen International concentrates its efforts delivering customers lines rather than laugh lines. The company wanted technology solutions which provided growth and agility so it could respond to new marketing and franchise opportunities. With the IT expertise of eMazzanti Technologies, the company re-built its user network around several Windows Server products and Windows Vista. Business

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IT Services Firm Resolves Its Remote Access Needs, Boosts Server Performance 30%: eMazzanti Technologies

Business Needs eMazzanti Technologies, a Microsoft Gold Certified Partner, works with businesses of all sizes to provide strategies for growth through the use of intelligent technology tools. From business process analysis to network design, security planning, and preventative maintenance, the company’s services aim to reduce costs, mitigate risk, and drive revenue for its customers. eMazzanti also offers an extensive portfolio of network products from leading technology manufacturers. eMazzanti’s flexible, scalable model adapts to meet the aspirations of its customers. Keeping pace in the world of technology means evolving quickly and anticipating customer demands. Although its business and existing network were

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SoupMan Finds a Key Ingredient for Business Growth: Soup Kitchen International Inc.

Business Needs Soup Kitchen International found fame after being featured in the “Soup Episode” of the television show, Seinfeld. It consists of franchise stores, as well as three corporate office locations, which were recently consolidated into a large national headquarters and distribution center. Key store equipment includes cash registers, desktop computers, security cameras, and DSL. Corporate facilities use a T-1 line or greater and Voice over Internet Protocol (VoIP) technology, and most employees use laptop computers. Each day, the stores connect to the corporate offices for Web-based application access and register polling. The company’s IT environment consists of six servers:

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Photo Firm Enhances Customer Service and Clips Costs Through Server Virtualization: Bergen County Camera

Business Needs Bergen County Camera is the area’s largest service-oriented Photo Specialty store, which carries an assortment of photographic equipment, provides a range of digital imaging services, and also features a Fine Art Photographic Gallery. The business’s success has been driven by its ability to educate customers about the latest imaging technologies, and to provide them with the best possible experience before, during, and after the sale. Bergen’s ultimate goal is to be a one-stop imaging solution. With nearly 30,000 customers and only 23 employees, it was critical for this growing company to have the most reliable and efficient system

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Boutique Law Firm Cross-Examines Server Solution and Raises Productivity, Bottom Line: Dewey Pegno and Kramarsky

Business Needs Formed in 1998, Dewey Pegno & Kramarsky, LLP (DPK), has grown into one of New York’s premier boutique litigation houses. The 25-employee firm has based its growth on an established record of successfully representing businesses and individuals in complex civil litigation and arbitration, including trials, appeals, and governmental investigations. Small and fast-moving, DPK’s server infrastructure consists of three servers and various thin clients, executive desktops, and laptops running a mix of Windows® operating systems. A domain controller hosting Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Visual SourceSafe® (VSS) File Shares, global catalog, print, and logon scripts,

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Public Relations Firm Boasts Server Performance Increase by 50%: Litzky Public Relations

Business Needs Litzky Public Relations is a full-service agency specializing in consumer product publicity for the past 20 years. Litzky Public Relation’s clients range from international blue chip companies to small start-ups with a great story or unusual product. With 25 dedicated employees, Litzky Public Relations’ advantage lies in its size—it’s agile, flexible, innovative, and concentrates on hiring star talent. The firm needs similar qualities from its network infrastructure—flexibility, performance, efficiency, and scalability. The firm’s aging network infrastructure (consisting of five core servers) were inadequate to process increasing volumes of information, and inconsistencies in hardware compatibility and performance only made

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Windows Vista and eMazzanti Technologies Enable Rapid Growth at Web Security Firm

MXINSPECT’s early adoption of Windows Vista with direction from eMazzanti Technologies, a Microsoft Gold Certified Partner, made possible sustained productivity gains, improved collaboration, and increased responsiveness to key groups resulting in continued triple-digit growth. MXINSPECTSM is a leading provider of managed email and web security services for email hosting companies and other clients in the US, Canada and worldwide.

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Windows Vista and eMazzanti Help Theater Festival Promote Latino Theater In New York

The enhanced security, productivity and connectivity of Windows Vista, with direction from eMazzanti Technologies, are helping the Latino International Theater Festival of New York, Inc., (LITF/NY) protect sensitive data from internal and external threats, use seasonal staff more efficiently, and stay connected while saving money on third-party software. LITF/NY is a non-profit organization that promotes Latino theater, artists and audiences.

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