How to Avoid EMV Chargebacks

Steps to help card-present merchants minimize the flood of EMV Chargebacks More Chargebacks than Expected Six months after the credit card fraud liability shift, merchants who have not implemented chip card technology are complaining about a larger number of chargebacks than they expected. One payment network reports an increase of 50% in chargebacks for card-present transactions among some 250,000 merchants.1 The reasons for the large increase are not clear. Some fear abuse of the chargeback system, but card companies say that the increase is normal and similar to what was experienced in other markets where EMV was introduced. They note…

READ MORE

eMazzanti Technologies Issues US-Cert Ransomware Warning

NYC area IT security consultant urges organizations to take preventative measures to guard against recent variants of ransomware Hoboken, New Jersey ­- (Cision) April 8, 2016 — eMazzanti Technologies, a NYC area IT consultant and MSP, issued a security warning today regarding threats to computer networks from recent ransomware variants. The warning was prompted by an alert from the Department of Homeland Security, US-CERT or United States Computer Emergency Readiness Team on March 31, 2016. According to the US-Cert Alert (TA16-091A), “In early 2016, destructive ransomware variants such as Locky and Samas were observed infecting computers, which included healthcare facilities worldwide.”…

READ MORE

Retailers Slow to Adopt EMV Despite Widespread Card Security Worries

Consumers have been feeling the pain of poor credit card data security for some time. Retailers are slow to adopt EMV despite card security worries. An October, 2014, Honeywell survey1 revealed that, following a long string of credit card security breaches, more consumers were concerned about the security of credit and debit card information than their health, retirement savings or losing their cell phone. An October, 2015 Gallup survey2 found that 70% of consumers worry about identity theft and hacking of credit card information. The surprising survey results show that the credit card data security problem is a serious long-term…

READ MORE

eMazzanti Technologies Issues DROWN Attack Warning

eMazzanti Technologies Issues DROWN Attack Warning NYC area IT security consultant urges organizations to check and update servers to avoid data loss in light of security threat affecting up to 33% of HTTPS servers Hoboken, New Jersey ­- (Cision) March 11, 2016 — eMazzanti Technologies, a NYC area IT consultant and MSP, issued a security warning today regarding a threat to encrypted server traffic which is usually considered to be secure. Any data exchanged with vulnerable servers is at risk. The vulnerability, called DROWN, was discovered by an international team of researchers and made public by the Department of Homeland…

READ MORE

2016 Technology Trends for Local Retailers

Much has been written about how advances in retail technology are transforming the retail industry. As expected, forecasters this year have identified a number of retail technology trends to keep an eye on. New technology generates excitement, but begs the question, which of these trends reflect technologies that are practical and accessible to local retailers, and how can local retailers best use those technologies to their advantage. Below, you’ll find two summarized lists of the technologies expected to have the most impact in 2016 identified by retail industry prognosticators, including Synchrony Financial, technology industry experts and some observers at the…

READ MORE

eMazzanti Technologies Issues Locky Ransomware Warning

NYC area IT security consultant warns customers and the public to take extra precautions to avoid data loss in light of new data security threat Hoboken, New Jersey ­- (Cision) February 26, 2016 — eMazzanti Technologies, a NYC area IT consultant and MSP, issued a warning today regarding a new ransomware virus that has infected hundreds of thousands of computer networks worldwide. The company urges business and home computer users to take extra precautions to avoid being victimized by the malware threat, called Locky, that encrypts their data, holding it hostage until a ransom is paid. “Locky is wreaking havoc…

READ MORE

eMazzanti in the News – CRN

Arrow Was The Target: Criminals Impersonate Executive, Transfer Money To Outside Bank NEWS, ANALYSIS AND PERSPECTIVE FOR VARs AND TECHNOLOGY INTEGRATORS crn.com February 4, 2016 By Michael Novinson on February 4, 2016, 3:56 pm EST Criminals recently managed to impersonate an Arrow Electronics executive, prompting the unauthorized transfer of money from the distributor to outside bank accounts in Asia. The Centennial, Colo.-based distributor said the criminal fraud will cost the company $13 million in the first quarter of 2016, according to a report filed Thursday with the U.S. Securities and Exchange Commission. Arrow determined Jan. 22 that it had been…

READ MORE

How to Improve Customer Wi-Fi Performance

Correctly configuring customer Wi-Fi networks can pay big dividends in sales, loyalty and reputation. Wi-Fi Inspiration Customer Wi-Fi is among the most common of innovations finding its way into even the smallest retail establishments. Customer Wi-Fi is a part of good retail strategy and is clearly a feature of many retailers’ value proposition. As a customer-centric practice, Wi-Fi pays dividends both to customers and to retailers. Among other things, retailers offer wireless in their stores to increase same store sales from customers seeking Wi-Fi inspiration. Retailers are using customer Wi-Fi to: Inspire purchases and increase visitor browsing time as they…

READ MORE

eMazzanti in the News – Staples.com

Staples.com February 2, 2016 Storm Preparation & Recovery: How to Bounce Back When Weather Affects Your Small Business By Margot Carmichael Lester, Staples® Contributing Writer Access and Restore Data. Carl Mazzanti, CEO of eMazzanti Technologies in Hoboken, NJ, recommends backing up your entire system to an off-site location — something you should be doing regularly, but definitely when you know bad weather is on its way. A data recovery service can coordinate an orderly recovery of services. “[You] can run applications from the secondary site for as long as necessary, then return applications to the primary site when it’s operational.”…

READ MORE

Humanizing Retail Technology with Small Touches

Humanizing Retail Technology with Small Touches The other day, I encountered the retail dressing room sorting rack shown below. In addition to having enough hooks to easily hang eight garments, the notes, “Try it! New Size” and “Keep it!” suggesting a helpful sorting method for the customer, impressed me. Retail dressing room sorting rack – A small touch to humanize the customer experience It’s such a simple idea, yet it shows that the retailer cares enough to add small touches to improve my shopping experience. I could get used to that kind of treatment. Retail Thoughtfulness Other examples of this…

READ MORE